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Privacy Policy

Last updated: October 20, 2026

Privacy Policy

This Privacy Policy explains how PolymerPrices.net (“we”, “us”) collects, uses and protects personal data when you visit this website or contact us through our forms, email or WhatsApp.

1. Data controller

Hopan Plastik Ambalaj Sanayi İç ve Dış Ticaret A.Ş.
İkitelli O.S.B. District, Milas Street No: 13/A 201 (5th Floor), Başakşehir / Istanbul, Türkiye
Email: info@hopan.com.tr

2. Data we collect

  • Contact and quote forms: name, company, email address, phone number, country and city, polymer type and grade, quantity, application details and the message you write.
  • Communication: the content of emails or WhatsApp messages you send us.
  • Technical data: basic information your browser sends automatically (IP address, browser type, pages visited) and server log data, used for security and performance.

3. Why we use your data

  • To respond to your enquiries and prepare quotes for the products you ask about.
  • To manage orders, delivery, payment and after-sales communication, where you become a customer.
  • To keep the website secure, prevent spam and abuse, and improve its performance.
  • To meet legal, accounting and regulatory obligations.

Our legal bases are your request to enter into a business relationship, our legitimate interest in running and securing the site, and legal obligations. Where we rely on your consent, you can withdraw it at any time.

4. How form submissions are handled

When you submit the contact or quick quote form, your details are sent by email to our team at info@hopan.com.tr. We do not use form data for automated decision-making, and we do not sell personal data.

5. Sharing

We share personal data only when needed: with service providers that host the website or deliver email, with logistics and payment partners when fulfilling an order, and with authorities when required by law. Because we operate from Türkiye and serve international customers, your data may be processed outside your country of residence.

6. Retention

We keep enquiry data for as long as needed to handle your request and for the period required by commercial and tax rules, then delete or anonymize it.

7. Cookies

This website uses only the cookies required for it to work and for basic security and caching. If we add analytics or marketing cookies in the future, we will update this policy and ask for your consent where required.

8. Your rights

Depending on where you live, you may have the right to access your data, correct it, request deletion, restrict or object to processing, request a copy of your data, and withdraw consent. Turkish residents can also use their rights under Law No. 6698 (KVKK), and residents of the EU/EEA and UK under the GDPR. To use any of these rights, email info@hopan.com.tr. You may also complain to your local data protection authority.

9. Security

We use reasonable technical and organizational measures to protect personal data, but no online service can be guaranteed to be completely secure.

10. Changes

We may update this policy from time to time. The latest version is always published on this page with its update date.

11. Contact

Questions about this policy? Write to info@hopan.com.tr.